Terms and Conditions

This website is owned and operated by wix.com. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. Interactive Advocacy is a full-service diversity and inclusion consulting and training firm committed to advocating for, and improving, cultural change within organizations. At Interactive Advocacy (IA) we use interactive performance based (IPB) theater, both scripted and impromptu sessions, in an effort to engage our audience and foster dialogue; to implement solutions that create a culture of care. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

Privacy Policy

How do we store, use, share and disclose our site visitors' personal information?

 

Your privacy is important to us.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 


All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can your withdraw consent

If you don’t want us to process your data anymore, please contact us at [www.interactiveadvocacy.com}. 

Shipping Policy

Thanks you for visiting and shopping at Interactive Advocacy, LLC. Following are the terms and
conditions that constitute our shipping policy.


Domestic Shipping Policy:


Shipment processing time
All orders are processed within 2-3 business days. Orders are shipped or delivered on
weekends or holidays.


If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in
shipment of your order, we contact you via email or telephone.


Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout


FedEx Standard 3-5 business days Free


FedEx two-days 2 business days $12.95


FedEx Overnight* 1-2 business days $19.95


*Overnight delivery is only available for order with delivery addresses within the continental
United States.
Delivery delays can occasionally occur

Cancellation Policy

At no cost to the customer, any customer may cancel an order for any Product at any time before Supplier’s shipment of the Product, except for orders of custom-ordered Equipment (a Customer may not cancel these orders without Supplier’s approval).

Refund Policy

Thanks for purchasing our products at www.interactiveadvocacy.com operated by Interactive Advocacy, LLC. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item(s), our team of professionals will inspect and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have additional questions, feel free to contact our customer support tea at info@interactiveadvocacy.com .

Interactive Advocacy PO BOX 1361 Harrisburg, NC 28075-9702

At Interactive Advocacy (IA) we use interactive performance based (IPB) theater, both scripted and impromptu sessions, in an effort to engage our audience and foster dialogue; to implement solutions that create a culture of care.

"Cultural change is a collective effort that requires progressive movement, and not just mandate"
 - Tanya O. Jones
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